Front‑Line Retail Associate — Donor & Shopper Champion

Goodwill Industries of Lane & South Coast Counties & Alaska; Florence (OR); On-site; USD 18,000 - 26,000; Full time

Job summary

GOODWILL FLORENCE in Florence, OR is hiring a Customer Service Associate to support front-end operations, donation processing, and sales floor upkeep.

You will greet customers, assist donors, operate the POS system, balance cash, and ensure a clean, safe store environment, contributing to Goodwill's mission.

Must be at least 16 years old; no minimum education required. Prior retail or customer service experience is a plus; weekend/evening hours required.

Qualifications

• Must be 16 years of age or older; must be 18 to operate safety sensitive equipment.
• Previous retail or customer service experience is a plus.
• No minimum education requirements.

Responsibilities

• Greet, assist, and engage with customers and donors.
• Operate cash register and POS, balance cash drawer, and complete daily reports.
• Receive, sort, and price donated goods per guidelines and quality standards.
• Restock merchandise, create displays, and maintain a clean, organized sales floor.
• Ensure all areas are clean, safe, and efficient; adhere to safety procedures.
• Collaborate with team to meet production and sales goals.

Skills

Customer service

Cash handling

POS system

Tools

POS system

Cash register

Job description

GOODWILL FLORENCE in Florence, OR is hiring a Customer Service Associate to support front-end operations, donation processing, and sales floor upkeep.

You will greet customers, assist donors, operate the POS system, balance cash, and ensure a clean, safe store environment, contributing to Goodwill's mission.

Must be at least 16 years old; no minimum education required. Prior retail or customer service experience is a plus; weekend/evening hours required.