Customer Service Associate: Fast-Paced Retail & Food

Royal Farms; Bel Air (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership team in delivering friendly, efficient service. You will handle food prep, POS transactions, and store upkeep to ensure a safe, welcoming environment for every customer.

Responsibilities include greeting customers, assisting with product selection, and maintaining cleanliness and safety standards. Availability on weekends and holidays is required, with the ability to stand for long periods and lift up to 50 lbs.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to multitask effectively in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Provide outstanding customer service and greet customers warmly.
• Operate the register, handle payments, and assist with fuel and gift card transactions.
• Prepare made-to-order food and beverages, ensuring accuracy and speed.
• Restock merchandise, monitor expiration dates, and maintain store cleanliness.
• Follow safety and sanitation standards and report unsafe conditions to leadership.

Skills

Customer service

Strong communication

Multitasking

Teamwork

Food safety knowledge

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership team in delivering friendly, efficient service. You will handle food prep, POS transactions, and store upkeep to ensure a safe, welcoming environment for every customer.

Responsibilities include greeting customers, assisting with product selection, and maintaining cleanliness and safety standards. Availability on weekends and holidays is required, with the ability to stand for long periods and lift up to 50 lbs.