Customer Service Associate - Fast-Paced Retail & Food

Royal Farms; Aberdeen (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service and safe, clean operations. You will handle food preparation, POS transactions, merchandising, and general upkeep to ensure a superior customer experience.

You will greet customers, assist with product selection, manage multiple payment methods, and uphold safety and regulatory standards while maintaining a fast-paced workflow and teamwork with the store staff.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask in a fast-paced environment.
• Learn and follow all safety procedures.

Responsibilities

• Greet and acknowledge customers and provide friendly, efficient service.
• Operate the register, handle payments, and assist with fuel and gift card transactions.
• Prepare made-to-order food and beverages with accuracy and speed.
• Restock products and maintain shelf appearance and freshness.
• Maintain store cleanliness and safety, report unsafe conditions.
• Follow safety, security, and operational procedures and support store leadership.

Skills

Customer service

Communication

Multitasking

Safety procedures

Teamwork

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service and safe, clean operations. You will handle food preparation, POS transactions, merchandising, and general upkeep to ensure a superior customer experience.

You will greet customers, assist with product selection, manage multiple payment methods, and uphold safety and regulatory standards while maintaining a fast-paced workflow and teamwork with the store staff.