Customer Experience & Food Service Associate

Royal Farms; Nottingham (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate to support store leadership in delivering friendly, efficient service. You will handle POS transactions, food and beverage prep, stocking, and safety duties to uphold brand standards.

The role requires strong communication, the ability to multitask in a fast-paced environment, and a commitment to excellent customer experiences. Flexible shifts, including weekends, may be required.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask in a fast-paced environment.
• Must learn and follow Royal Farms safety procedures.

Responsibilities

• Greet customers and deliver friendly, efficient service.
• Handle POS transactions and payments; manage fuel and gift cards where applicable.
• Assist with food preparation and beverage service per recipes and specs.
• Maintain store cleanliness and stocking; monitor expiration dates and display standards.
• Follow safety, security, and SOPs; report unsafe conditions.

Skills

Communication

Customer service

Teamwork

Multitasking

Reliability

Job description

Royal Farms is hiring a Customer Service Associate to support store leadership in delivering friendly, efficient service. You will handle POS transactions, food and beverage prep, stocking, and safety duties to uphold brand standards.

The role requires strong communication, the ability to multitask in a fast-paced environment, and a commitment to excellent customer experiences. Flexible shifts, including weekends, may be required.