Customer Service & Food Service Associate

Royal Farms; Elkton (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership by delivering friendly, efficient service and handling transactions, food prep, and merchandise tasks. You will engage customers, assist with product selection, and uphold product knowledge to build brand loyalty.

The role emphasizes safety, cleanliness, and accurate operations in a fast-paced environment, with flexible shifts including weekends and holidays as required.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Greet customers and provide friendly, efficient service.
• Operate the register, process payments, and balance the drawer.
• Assist with food service preparation per recipes and standards.
• Restock products, check expirations, and maintain merchandising.
• Maintain store cleanliness and safety; report hazards to leadership.
• Follow SOPs and safety procedures as outlined by Royal Farms.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership by delivering friendly, efficient service and handling transactions, food prep, and merchandise tasks. You will engage customers, assist with product selection, and uphold product knowledge to build brand loyalty.

The role emphasizes safety, cleanliness, and accurate operations in a fast-paced environment, with flexible shifts including weekends and holidays as required.