Customer Service Associate - Elkhart County

Indiana Farm Bureau Insurance; Goshen (IN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Paid vacation/sick leave

401(k) with match

Bonus up to 20%

Contests and incentives

Benefits eligibility within 30 days

Zusammenfassung

Indiana Farm Bureau Insurance in Goshen, IN is seeking a Customer Service Associate to handle incoming calls, assist walk-in clients, and support claims paperwork. This on-site, full-time role requires a high school diploma, at least one year of customer service, and a property & casualty license or eligibility to obtain within two years.

You will work in a team with strong time management and attention to detail, and may be eligible for a yearly bonus up to 20% along with benefits starting

Qualifikationen

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Property & Casualty license (or ability to obtain within 2 years).
• Proficient in Microsoft Office.
• Strong time management and problem-solving skills.
• Attention to detail and accuracy.
• An organization that values work/life balance.
• Paid vacation/sick leave.
• 401(k) with match.
• Full-time with a Monday - Friday schedule.
• Potential for a yearly bonus with a possible payout of up to 20% of the salary.
• Contests and incentives.
• Benefits eligibility within 30 days of employment.
• Negotiable pay based on level of experience.
• Collaborate in a team environment.

Aufgaben

• Takes incoming phone calls and answers customer questions.
• Handles any walk-in customers.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.

Kenntnisse

Customer service

Time management

Attention to detail

Problem-solving

Team collaboration

Ausbildung

High School diploma or GED

Tools

Microsoft Suite

Jobbeschreibung

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Customer Service Associate - Elkhart County

• Posted on November 2, 2026

Locations

Showing 1 location

Showing 1 location 215 W Lincoln Ave
Goshen, IN 465263218, USA
+1 more locations

• On-site
• Full-Time
• Requisition #: CUSTO005806

Description

Responsibilities:

• Takes incoming phone calls and answers customer questions.
• Handles any walk-in customers.
• Assists with claims paperwork that is requested by the claim’s representatives.
• Provides proof of insurance documents that are requested by clients.
• Any additional duties assigned by management.

Requirements for Success:

• High school diploma or GED equivalent.
• 1 year of customer service experience.
• Property & Casualty insurance license required or must be able to obtain this license within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
• An organization that values work/life balance
• Paid vacation/sick leave
• 401(k) with match
• Fulltime with a Monday - Friday schedule
• Potential for a yearly bonus with a possible payout of up to 20% of the salary
• Contests and incentives
• Benefits eligibility within 30 days of employment
• Negotiable pay based on level of experience
• Collaborate in a team environment

#FO

Qualifications

Education

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.