Customer Service Agent

Jobtailor; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Jobtailor is seeking a customer service oriented professional to build rapport with clients and process orders. You will input orders accurately and maintain strong customer relationships, using MS Office for daily tasks.

The ideal candidate has at least 1 year in a customer service role, solid computer skills, and strong attention to detail. High school diploma or GED is required, with English proficiency essential for communication.

Qualifications

• 1 year experience in a customer service capacity.
• High School Diploma or GED.
• Intermediate computer skills.
• Proficient with MS Office applications.
• English (reading, writing, verbal) proficiency.
• Strong attention to detail.

Responsibilities

• Build rapport and trust with clients by delivering exceptional service.
• Process and input all customer orders.
• Maintain a good working relationship with customers.
• Operate the computer terminal proficiently.

Skills

Customer service

Attention to detail

English proficiency

Education

High School Diploma

GED

Tools

MS Office

Job description

Responsibilities

• Build rapport and trust with clients by delivering exceptional service
• Process and input all customer orders
• Maintain a good working relationship with customers
• Operate the computer terminal in a proficient manner

Requirements

• Must have a high school diploma or general education degree (GED)
• 1 year experience in a customer service‐related capacity
• Intermediate computer skills
• Proficient with MS Office applications
• English (reading, writing, verbal) proficiency
• Strong attention to detail

Core Competencies

Demonstrates strong customer service skills by building rapport and trust with clients while processing orders accurately. Proficient in using MS Office applications and maintaining attention to detail in all tasks.

Soft Skills

• Building rapport
• Delivering exceptional service
• Maintaining relationships

Certifications & Qualifications

• High School Diploma
• GED