Customer Service Agent

Jobtailor; Boise (ID); On-site; USD 32,000 - 40,000; Full time

Job summary

Jobtailor in Boise, Idaho seeks a customer service representative to process and input orders, maintain strong client relationships, and handle telephone inquiries. The role requires solid MS Office skills and reliable computer proficiency.

You will generate routine reports for supervisors and support a fast-paced office environment. Ideal candidates have a High School Diploma or GED and at least one year in customer service, with strong English communication abilities and attention to detail.

Qualifications

• High school diploma or GED.
• 1 year experience in a customer service-related capacity.
• Intermediate computer skills.
• Proficient with MS Office Applications.
• English proficiency in reading, writing and speaking.

Responsibilities

• Process and input all customer orders.
• Maintain a good working relationship with customers.
• Operate the computer terminal proficiently.
• Answer incoming telephone calls.
• Prepare reports concerning customer service as required by supervisors.

Skills

Customer Service Experience

Order Processing

MS Office Proficiency

Intermediate Computer Skills

English Proficiency

Education

High School Diploma

GED

Tools

MS Office Applications

Job description

• Process and input all customer orders
• Maintain a good working relationship with customers
• Operate the computer terminal in a proficient manner
• Answer incoming telephone calls
• Prepare reports concerning customer service as required by supervisors

Requirements

• High school diploma or GED
• 1 year experience in Customer Service-related capacity
• Intermediate computer skills
• Proficient with MS Office Applications
• English (reading, writing, verbal) proficiency

Core Competencies

Demonstrates strong customer service skills with the ability to process orders efficiently and maintain positive relationships with clients. Proficient in using MS Office applications and capable of preparing detailed reports as required.

Highest-signal resume keywords

• Customer Service Experience
• Order Processing
• MS Office Proficiency
• Intermediate Computer Skills
• English Proficiency

ATS Optimization Keywords

Hard Skills

• Order Processing
• Report Preparation
• Computer Operation
• Customer Relationship Management

Soft Skills

• Communication Skills
• Interpersonal Skills

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Customer Service
• Telephone Communication

Tools & Technologies

• MS Office Applications