Customer Service Advocate for Water Solutions

Wichita Water Conditioning, Inc.; Englewood (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

PTO

401k with company match

Full benefits package

Career advancement opportunities

Upskilling and internal promotion

Use Culligan equipment at home

Job summary

Hall’s Culligan in Englewood, CO is seeking a Customer Service Representative to ensure a positive customer experience. You’ll respond to inquiries, troubleshoot issues, and maintain product knowledge in a dealership office setting.

This full-time role follows a Monday–Friday 8am–5pm schedule with PTO, full benefits, and a 401(k) match after the intro period, plus opportunities for advancement and training.

Qualifications

• Previous experience in a customer service role preferred.
• Excellent verbal and written communication skills.
• Excellent organization and multi-tasking skills.
• Strong problem-solving abilities and attention to detail.
• Ability to remain calm under pressure and handle challenging situations with professionalism.

Responsibilities

• Respond promptly to customer inquiries via phone, text, and email with a focus on providing an outstanding customer experience.
• Effectively and accurately address customer concerns, troubleshoot problems, and provide accurate information.
• Handle both routine inquiries and complex issues with professionalism.
• Develop and maintain an understanding of our products and services to effectively assist customers and address their needs.
• Identify, troubleshoot, and resolve customer problems effectively.

Skills

Customer service

Communication

Organization

Multitasking

Problem solving

Teamwork

Education

High School/GED or better

Job description

Hall’s Culligan in Englewood, CO is seeking a Customer Service Representative to ensure a positive customer experience. You’ll respond to inquiries, troubleshoot issues, and maintain product knowledge in a dealership office setting.

This full-time role follows a Monday–Friday 8am–5pm schedule with PTO, full benefits, and a 401(k) match after the intro period, plus opportunities for advancement and training.