Customer Experience Specialist (Part-Time)

CRH California Water, Inc.; Lompoc (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Hourly rate $18-$20

401k with company match

Career advancement opportunities

Upskilling opportunities

Culligan equipment at home

Job summary

Hall’s Culligan is seeking a Customer Service Representative (CSR) for a part-time, Monday–Friday role based in an office dealership environment. The position requires 8:00am–12:00pm hours with potential for full-time conversion, if business needs allow.

You will handle inquiries and provide solutions to ensure a positive customer experience, leveraging product knowledge and strong communication to resolve issues quickly and professionally.

Qualifications

• Experience in a customer service role preferred.
• Excellent verbal and written communication skills.
• Ability to wear a telephone headset for extended periods.

Responsibilities

• Respond to inquiries via phone, text, and email with a focus on outstanding service.
• Identify, troubleshoot, and resolve customer issues; provide accurate information.
• Document interactions in customer service software and meet deadlines.

Skills

Customer service

Verbal & written communication

Time management

Problem solving

Multitasking

Empathy

Adaptability

Teamwork

Typing 40 wpm

Education

High School/GED

Tools

CRM software

Multi-line phone system

Job description

Hall’s Culligan is seeking a Customer Service Representative (CSR) for a part-time, Monday–Friday role based in an office dealership environment. The position requires 8:00am–12:00pm hours with potential for full-time conversion, if business needs allow.

You will handle inquiries and provide solutions to ensure a positive customer experience, leveraging product knowledge and strong communication to resolve issues quickly and professionally.