Customer Service Advisor - Woburn

ScrubaDub Auto Wash Centers, Inc; Woburn (MA); On-site; USD 26,174 - 33,062; Full time

Benefits offered by this job

Health Insurance option for full time employees

401K Retirement plan with 3% employer match

Free car washes for personal vehicle

Opportunity for growth to management level

Average wage of $19-24 per hour with bonuses

Job summary

A leading auto wash company in Woburn, Massachusetts is seeking enthusiastic customer service advisors to join their team. The role involves greeting customers, handling sales transactions, and maintaining store operations. Ideal candidates should have a passion for customer service and the ability to work flexible hours. Employees can earn between $19-24 per hour, with additional performance-based bonuses and benefits, including health insurance and a 401K plan.

Qualifications

• Energetic and flexible, willing to work various shifts.
• Passionate about customer service in a fast-paced environment.
• Good verbal and written communication skills preferred.
• Basic computer skills for database entry.
• Customer service and cash register experience preferred.
• Ability to work outdoors in varying weather conditions.

Responsibilities

• Greet and advise customers on services and products.
• Handle cash register transactions following company policies.
• Maintain a clean and organized work environment.

Skills

Customer service

Communication skills

Flexibility in working hours

Sales engagement

Job description

Are you a people person? Do you love cars?

New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.

Responsibilities and Duties:

1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.

Requirements

Qualifications and Skills:

• The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
• The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
• Good verbal & written communication skills preferred
• Basic computer skills to enter customer information as needed into our database
• Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
• Grit - you'll be working outside in the cold and the heat

Benefits:

Employees average $19-24 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:

• Average wage of $19-24 per hour, with wages and performance based bonus included
• Health Insurance option for full time employees
• 401K Retirement plan with 3% employer match
• Free carwashes for your personal vehicle
• Growth potential at a fast growing company