Customer Service Advisor – Flexible Payment Support

Ee North Tyneside; United States; Remote; USD 35,000 - 36,000; Full time

Benefits offered by this job

Online GP

Carer’s leave

Family Leave

EE/BT discounts

Career development

Travel loan

Volunteering days

Private healthcare

Team culture

Job summary

EE North Tyneside is seeking a Customer Service Advisor to support customers from Billy Mill, Tyne and Wear. The role focuses on guiding customers through billing questions and payments while delivering a personal, helpful service.

Full-time, permanent position with a starting salary and progression path. The team emphasizes resilience and relationship-building, with training provided to become the expert customers rely on.

Responsibilities

• Support and guide customers during difficult times.
• Help with billing queries and those behind on payments.
• Be the expert customers need through training provided.
• Deliver a brilliant, personal service with every interaction.

Job description

EE North Tyneside is seeking a Customer Service Advisor to support customers from Billy Mill, Tyne and Wear. The role focuses on guiding customers through billing questions and payments while delivering a personal, helpful service.

Full-time, permanent position with a starting salary and progression path. The team emphasizes resilience and relationship-building, with training provided to become the expert customers rely on.