Customer Service Advisor - Uncapped Commission

Boulder Connect; Gannett (ID); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Private healthcare

Dental

Online GP

Paid leave

Discounts

Career development

Travel loans

Comprehensive training

Job summary

Boulder Connect in Idaho is seeking a part-time customer service representative to provide tailored solutions over the phone, including mobile tech, smart home services, and insurance.

You will engage with customers to understand needs, build relationships, and collaborate with teammates to hit targets. Comprehensive training and benefits are provided, with flexible evening shifts from 3pm to 9pm.

Qualifications

• Excellent communication skills and a customer-centric mindset.
• Ability to adapt, demonstrate drive, and work towards targets.
• Transferable skills from service or goal‑oriented roles.
• Energetic, curious and ambitious attitude.

Responsibilities

• Engage with customers to understand needs and recommend EE products and services.
• Build relationships through effective communication and personalized assistance.
• Collaborate with team to share ideas, achieve targets, and celebrate successes.
• Use training, tools, and support to build confidence and meet performance goals.

Skills

Communication skills

Customer-centric mindset

Adaptability

Drive

Target-oriented

Transferable skills

Energetic attitude

Job description

Join a dynamic customer service role focused on providing tailored solutions over the phone.

Key Responsibilities Include

• Engaging with customers to understand their needs and recommend suitable EE products and services, including mobile tech, smart home solutions, and insurance.
• Building strong relationships through effective communication and offering personalized assistance.
• Collaborating with team members to share ideas, achieve targets, and celebrate successes.
• Utilizing training, tools, and support to develop confidence and meet performance goals.

Qualifications And Skills Required

• Excellent communication skills and a customer-centric mindset.
• Ability to adapt, demonstrate drive, and work towards targets.
• Transferable skills from similar roles involving service, influence, or goal achievement.
• Energetic, curious, and ambitious attitude.

Additional Information

• Part-time position with flexible shifts between 3pm-9pm, Monday to Sunday.
• Competitive salary with progression, incentives, and bonuses.
• Access to benefits such as private healthcare, dental, online GP, paid leave, discounts, career development, and travel loans.
• Comprehensive training provided to support success in the role.
• Role is regulated and requires pre-employment checks.