Customer Service & Administrative Specialist

Illinois Ag; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

PTO & holidays

Health, dental, vision insurance

Retirement plan

Growth opportunities

Team-oriented environment

Job summary

Illinois Ag seeks a Customer Service / Administrative Assistant to join our team. You will greet customers, process payments and inquiries, and maintain accurate orders and records to keep the business running smoothly.

Ideal candidates have strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency with Microsoft Office; SAP, Outlook and Excel experience is a plus. Hours Mon-Fri with seasonal overtime.

Qualifications

• High school diploma or equivalent.
• 1–3 years of customer service, office administration, or related experience preferred.
• Proficiency with Microsoft Office, especially SAP, Outlook and Excel.
• Agriculture or fertilizer industry experience is a plus but not required.

Responsibilities

• Greet and assist customers with payments and inquiries.
• Maintain accurate customer and order records.
• Respond to customer questions regarding invoices and pricing.
• Assist with accounts receivable and other basic administrative tasks.
• Maintain organized electronic and paper files.
• Generate PO's for raw material/inventory and weekly production reports.
• Provide general office and administrative support.
• Perform other duties as needed to support the team.

Skills

Strong communication

Detail oriented

Multitasking

Education

High school diploma or equivalent

Tools

SAP

Outlook

Excel

Job description

Illinois Ag seeks a Customer Service / Administrative Assistant to join our team. You will greet customers, process payments and inquiries, and maintain accurate orders and records to keep the business running smoothly.

Ideal candidates have strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency with Microsoft Office; SAP, Outlook and Excel experience is a plus. Hours Mon-Fri with seasonal overtime.