Customer Success & Administrative Coordinator

TIMAC AGRO USA; Springerton (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Retirement plan

Paid time off

Job summary

TIMAC AGRO USA in Illinois seeks a dependable Customer Service / Administrative Assistant to support the sales team and keep business operations running smoothly. The role involves handling customer inquiries, managing records, and assisting with accounts receivable.

The ideal candidate has 1–3 years of related experience, strong communication, and excellent attention to detail. Proficiency in Microsoft Office, SAP, Outlook, and Excel is preferred.

Qualifications

• 1–3 years of customer service, office administration, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office, particularly SAP Outlook and Excel.

Responsibilities

• Greet and assist customers with payments and inquiries.
• Maintain accurate customer and order records.
• Respond to customer questions regarding invoices and pricing.
• Assist with accounts receivable and other basic administrative tasks.
• Maintain organized electronic and paper files.
• Generate PO’s for raw material/inventory and weekly production reports.
• Provide general office and administrative support.
• Perform other duties as needed to support the team.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Education

High school diploma

Tools

SAP

Outlook

Excel

Job description

TIMAC AGRO USA in Illinois seeks a dependable Customer Service / Administrative Assistant to support the sales team and keep business operations running smoothly. The role involves handling customer inquiries, managing records, and assisting with accounts receivable.

The ideal candidate has 1–3 years of related experience, strong communication, and excellent attention to detail. Proficiency in Microsoft Office, SAP, Outlook, and Excel is preferred.