Customer Service / Administrative Assistant

Timac-Agro-ee915f72; Springerton (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan

Opportunities for growth and advance

Job summary

Timac-Agro-ee915f72 is seeking a dependable, organized Customer Service / Administrative Assistant to join the team. The right person will take ownership, follow through, and get things done.

You will interact with customers, work closely with a sales team, and manage the details that keep the business running smoothly. Responsibilities include greeting customers, maintaining records, addressing invoices and pricing questions, supporting accounts receivable, and handling general office tasks to

Qualifications

• High school diploma or equivalent required.
• 1–3 years of customer service, office administration, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office, particularly SAP Outlook and Excel.
• Ability to learn company software and order management systems.
• Professional, positive, and customer-focused attitude.
• Strong problem-solving skills.

Responsibilities

• Greet and assist customers with payments and inquiries.
• Maintain accurate customer and order records.
• Respond to customer questions regarding invoices and pricing.
• Assist with accounts receivable and other basic administrative tasks.
• Maintain organized electronic and paper files.
• Generate PO’s for raw material/inventory and weekly production reports.
• Provide general office and administrative support.
• Perform other duties as needed to support the team.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

SAP

Excel

Outlook

Job description

Description

Are you a strong communicator who enjoys working with people?

Are you able to manage multiple priorities?

Are you detail oriented?

We are seeking a dependable, organized, and customer-focused Customer Service / Administrative Assistant to join our team. The right person will be someone who takes ownership, follows through, and gets things done. You should be comfortable interacting with customers, working closely with a sales team, and handling the details that keep the business running smoothly.

Key Responsibilities

• Greet and assist customers with payments and inquiries.
• Maintain accurate customer and order records.
• Respond to customer questions regarding invoices and pricing.
• Assist with accounts receivable and other basic administrative tasks.
• Maintain organized electronic and paper files.
• Generate PO’s for raw material/inventory and weekly production reports.
• Provide general office and administrative support.
• Perform other duties as needed to support the team.

Requirements

• High school diploma or equivalent required.
• 1–3 years of customer service, office administration, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office, particularly SAP Outlook and Excel.
• Ability to learn company software and order management systems
• Professional, positive, and customer-focused attitude.
• Strong problem-solving skills.
• Agriculture or fertilizer industry experience is a plus but not required.

Compensation & Benefits

• Competitive salary based on experience
• Paid time off and holidays
• Health, dental, and vision insurance
• Retirement plan
• Opportunities for growth and advancement
• Positive, team-oriented work environment
• Hours: Mon-Fri 7:30a-4:00p (seasonal overtime)

We value employees who are dependable, team-oriented, willing to learn, and committed to providing excellent service.