Customer-Focused Office & Support Specialist

Prairie Farms Dairy Inc.; Olney (IL); On-site; USD 26,000 - 28,000; Full time

Job summary

Prairie Farms Dairy in Olney, IL is seeking an Office and Support Staff member for a full-time clerical role. You will provide customer service over the phone, handle email correspondence, and process orders for load scheduling in a fast-paced office.

Ideal candidates have a high school diploma, strong computer skills (Word, Excel), and the ability to multitask and work holidays and irregular hours. This position emphasizes attention to detail and reliable daily office functions.

Qualifications

• High School Diploma or Equivalent.
• Ability to 10 Key.
• Basic knowledge of Word.
• Basic knowledge of Excel.
• Ability to work Fluently with Email.
• Ability to work ALL HOLIDAYS.
• Ability to work some long irregular hours and weekends as needed.

Responsibilities

• Provide Customer Service to Customers over the phone.
• Email Correspondence with Customers.
• Process Orders for Load Scheduling.
• Balance products shipped with products delivered.
• Figure and process deposits.
• Process Statements.
• Perform Daily Office Functions.

Skills

Customer service

Time management

Written communication

Verbal communication

Problem solving

Multitasking

Attention to detail

Education

High School Diploma or Equivalent

Tools

Word

Excel

Ten-key

Job description

Prairie Farms Dairy in Olney, IL is seeking an Office and Support Staff member for a full-time clerical role. You will provide customer service over the phone, handle email correspondence, and process orders for load scheduling in a fast-paced office.

Ideal candidates have a high school diploma, strong computer skills (Word, Excel), and the ability to multitask and work holidays and irregular hours. This position emphasizes attention to detail and reliable daily office functions.