Customer Service / Administrative Assistant

TIMAC AGRO USA; Springerton (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Retirement plan

Paid time off

Job summary

TIMAC AGRO USA in Illinois seeks a dependable Customer Service / Administrative Assistant to support the sales team and keep business operations running smoothly. The role involves handling customer inquiries, managing records, and assisting with accounts receivable.

The ideal candidate has 1–3 years of related experience, strong communication, and excellent attention to detail. Proficiency in Microsoft Office, SAP, Outlook, and Excel is preferred.

Qualifications

• 1–3 years of customer service, office administration, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office, particularly SAP Outlook and Excel.

Responsibilities

• Greet and assist customers with payments and inquiries.
• Maintain accurate customer and order records.
• Respond to customer questions regarding invoices and pricing.
• Assist with accounts receivable and other basic administrative tasks.
• Maintain organized electronic and paper files.
• Generate PO’s for raw material/inventory and weekly production reports.
• Provide general office and administrative support.
• Perform other duties as needed to support the team.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Education

High school diploma

Tools

SAP

Outlook

Excel

Job description

We are seeking a dependable, organized, and customer-focused Customer Service / Administrative Assistant to join our team. The right person will be someone who takes ownership, follows through, and gets things done. You should be comfortable interacting with customers, working closely with a sales team, and handling the details that keep the business running smoothly.

Key Responsibilities

• Greet and assist customers with payments and inquiries.
• Maintain accurate customer and order records.
• Respond to customer questions regarding invoices and pricing.
• Assist with accounts receivable and other basic administrative tasks.
• Maintain organized electronic and paper files.
• Generate PO’s for raw material/inventory and weekly production reports.
• Provide general office and administrative support.
• Perform other duties as needed to support the team.

Requirements

• High school diploma or equivalent required.
• 1–3 years of customer service, office administration, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office, particularly SAP Outlook and Excel.
• Ability to learn company software and order management systems.
• Professional, positive, and customer-focused attitude.
• Strong problem-solving skills.
• Agriculture or fertilizer industry experience is a plus but not required.

Compensation & Benefits

• Competitive salary based on experience
• Paid time off and holidays
• Health, dental, and vision insurance
• Retirement plan
• Opportunities for growth and advancement
• Positive, team-oriented work environment
• Hours: Mon-Fri 7:30a-4:00p (seasonal overtime)

We value employees who are dependable, team-oriented, willing to learn, and committed to providing excellent service.