Customer Service Administrative Processing Specialist Temporary

LaneStaffing, Inc; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

LaneStaffing, Inc is looking for detail-oriented and customer-focused professionals for a high-volume administrative support position in Houston, Texas. The role demands accuracy in data entry, responding to public inquiries, and handling sensitive information.

The ideal candidate will have at least 1 year of clerical experience and 2 years in customer service. Proficiency in Microsoft Office and strong attention to detail are essential for success in this office-based role that operates Monday to Friday.

Qualifications

• At least 1 year of clerical or office experience.
• Minimum typing speed of 35 words per minute.
• Ability to handle confidential information with discretion.

Responsibilities

• Accurately enter and update records in internal systems.
• Review documentation for completeness and accuracy.
• Respond professionally to inbound calls and email inquiries.

Skills

Attention to detail

Customer service

Clerical skills

Professional phone etiquette

Typing speed of 35 WPM

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Summary

LaneStaffing is seeking detail-oriented and customer-focused professionals for a high-volume administrative support assignment in a structured office environment.

This role requires individuals who are comfortable working with sensitive information, performing detailed data entry, responding to public inquiries, and supporting time-sensitive operations. Ideal candidates thrive in fast-paced environments, demonstrate professionalism, and maintain strong attention to detail.

Key Responsibilities

• Accurately enter and update records in internal systems

• Review documentation for completeness and accuracy

• Respond professionally to inbound calls and email inquiries

• Provide accurate information regarding processes, timelines, and requirements

• Maintain confidentiality of sensitive records and information

• Prioritize daily assignments and meet processing deadlines

• Investigate and resolve discrepancies requiring follow-up

• Work collaboratively in a team-based office environment

Schedule

• Monday – Friday, 8:00 AM – 5:00 PM

• Some late nights and weekends required during peak operational periods

Minimum Qualifications

• High school diploma or GED

• At least 1 year of clerical or office experience

• At least 2 years of customer service experience

• Minimum typing speed of 35 words per minute

• Strong attention to detail

• Professional phone and email etiquette

• Ability to handle confidential information with discretion

Preferred

• Experience in high-volume processing environments

• Bilingual (English required; Spanish, Vietnamese, Mandarin, or Chinese highly preferred)

• Familiarity with Microsoft Office (Excel, Word, Outlook)

Work Environment

• Office-based setting

• Extended computer use

• Occasional lifting up to 30 lbs

• Must be comfortable sitting for extended periods

Additional Requirements

• Must pass background screening

• Must be able to commit to the full project timeline (February – October 2026)