Administrative Clerk/CSR

PeopleShare by PROMAN; Burr Ridge (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

PeopleShare by PROMAN is seeking an Administrative Clerk / Customer Service Representative Backup in Burr Ridge, IL. The role offers an hourly starting wage and a 8:00 AM - 4:30 PM schedule from Monday to Friday.

You will review purchase orders, maintain customer records, and provide reception support in a fast-paced, paperless environment. This temp-to-hire opportunity emphasizes multitasking, strong communication, and attention to detail while supporting internal teams and delivering excellent

Qualifications

• 2+ years of customer service or call center experience.
• Strong phone skills for inbound/outbound calls.
• Proficiency with Microsoft Outlook, Word, and basic Excel.
• Exceptional attention to detail and ability to manage multiple priorities.
• Strong spelling, grammar, communication skills, and willingness to learn new systems.

Responsibilities

• Review and distribute customer purchase orders and requests through a paperless workflow system.
• Maintain customer records and process web orders using company software systems.
• Provide reception support including answering phones, directing calls, scanning documents, and sorting mail.
• Assist the Customer Service team with call overflow, order processing, quotes, returns, and customer inquiries.
• Support daily office operations while ensuring accuracy and efficiency across multiple tasks.

Skills

Customer service experience

Phone skills

Attention to detail

Multitasking

Communication skills

Tools

Microsoft Outlook

Microsoft Word

Excel (basic)

Job description

Administrative Clerk / Customer Service Representative Backup

Are you highly organized, detail-oriented, and thrive in a fast-paced environment? We're looking for a motivated professional who enjoys multitasking, supporting internal teams, and delivering excellent customer service. If you're a quick learner with strong communication skills, this could be the perfect opportunity for you!

Open Position

$20.00/hour to start.
Temp-to-Hire Opportunity
Schedule: 8:00 AM - 4:30 PM
Work Days: Monday - Friday

What You'll Do

• Review and distribute customer purchase orders and requests through a paperless workflow system
• Maintain customer records and process web orders using company software systems
• Provide reception support including answering phones, directing calls, scanning documents, and sorting mail
• Assist the Customer Service team with call overflow, order processing, quotes, returns, and customer inquiries
• Support daily office operations while ensuring accuracy and efficiency across multiple tasks

What We're Looking For

• Minimum 2 years of customer service or call center experience
• Strong phone skills handling inbound and outbound calls
• Proficiency with Microsoft Outlook, Word, and basic Excel
• Exceptional attention to detail and ability to manage multiple priorities
• Strong spelling, grammar, communication skills, and willingness to learn new systems

Why You'll Love This Job

• Full-time, stable schedule with weekends off
• Opportunity to expand your administrative and customer service skills
• Collaborative and supportive team environment
• Hands-on training with room for growth
• Fast-paced role where every day is different

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.IND63