Customer Service & Admin Specialist (SAP & Billing)

Jungheinrich Internal; Warrington Township (Bucks County); On-site; USD 32,000 - 40,000; Full time

Job summary

Jungheinrich Internal in Warrington is seeking a Customer Service Administrator to provide full administration support to engineers, dispatchers and service management across the country. You will ensure accurate SAP processing and support invoicing, quotations, and supplier PO activities, while maintaining strong customer relationships.

The role emphasizes data accuracy, CRM updates, and adherence to SLAs within a fast-paced logistics environment.

Qualifications

• Ability to work under pressure in a fast-paced environment.
• Strong admin experience.
• SAP experience is a plus.
• Proficient in Excel and Word.

Responsibilities

• Processing and control of subcontract orders and invoicing.
• Preparation of SAP quotations for external repairs.
• Raising purchase orders for suppliers, follow up, control and monitor
• Promote health, safety and welfare, champion a safety-first culture within our business.
• Build a strong and positive relationship with customers, engineers and colleagues.
• Processing service reports through to invoice.

Skills

SAP experience

Excel

Word

Communication

Job description

Jungheinrich Internal in Warrington is seeking a Customer Service Administrator to provide full administration support to engineers, dispatchers and service management across the country. You will ensure accurate SAP processing and support invoicing, quotations, and supplier PO activities, while maintaining strong customer relationships.

The role emphasizes data accuracy, CRM updates, and adherence to SLAs within a fast-paced logistics environment.