Customer Service & Admin Specialist

Johnson Brothers; United States; Remote; USD 26,000 - 37,000; Full time

Job summary

Johnson Brothers Maverick Beverage is hiring for an on-site administrative support role in the United States. The position involves handling daily check deposits, posting customer payments, and filing according to policy, while supporting the commercial team and handling general office tasks.

Requirements include a 2-year business degree (preferred), excellent communication, multitasking ability, and strong MS Office skills. Equal opportunity employer.

Qualifications

• 2 year Business related degree preferred.
• Excellent written and verbal communication with telephone etiquette.
• Resolution driven and customer service oriented.
• Ability to multi-task and meet deadlines in a fast paced, high volume environment.
• Detail oriented with strong organization skills.
• Solid computer skills including MS Office (Excel, Word, Outlook).
• Performs wide variety of administrative duties as assigned.

Responsibilities

• Remote deposit of daily checks collected from route drivers and sale rep check collection.
• Posting of customer checks within our application system.
• Filing of deposited and following the company’s document storage policies.
• Support customer service functions including answering the customer service phone line.
• Monitor and respond to the general email inbox.
• General order entry and modification.
• Processing approved discounts.
• Customer credit memo support following a verification process.
• Support the commercial team through liaison with delivery and warehouse teams.
• Oversee will call and sample checkout process ensuring proof of deliveries are received.
• Provide general office support such as supply orders, meetings, and event setup.
• Other administrative and support duties as assigned.

Skills

Customer service

Written communication

Verbal communication

Multi-tasking

Detail oriented

MS Office

Education

2 year business degree

Tools

MS Office Suite

Job description

Johnson Brothers Maverick Beverage is hiring for an on-site administrative support role in the United States. The position involves handling daily check deposits, posting customer payments, and filing according to policy, while supporting the commercial team and handling general office tasks.

Requirements include a 2-year business degree (preferred), excellent communication, multitasking ability, and strong MS Office skills. Equal opportunity employer.