Customer Service & Order Support Specialist

Johnson Brothers; Irving (TX); Vor Ort; USD 26.000 - 37.000; Vollzeit

Zusammenfassung

Johnson Brothers Maverick Beverage, a leading family-owned distributor of wine, spirits and beer, is seeking an administrative support professional in Irving, TX. Work Monday through Friday, 7:30 am to 4:00 pm, with hourly pay of $23.

You will handle check deposits, posting, filing, customer service support, order entry, discounts, credit memos, and liaison with delivery and warehouse teams. Also will call and sample checkout, supply orders, events setup, and general office duties.

Aufgaben

• Remote deposit of daily checks collected from route drivers as well as sale rep check collection
• Posting of customer checks within our application system
• Filing of deposited and following the companies established document storage policies
• Answering the customer service phone line to support the commercial team as well as direct customers
• Monitor and respond to the general email inbox
• General order entry and modification
• Processing approved discounts
• Customer credit memo support following a verification process
• Support the commercial team through interdepartmental liaison with teams such as delivery and warehouse
• Oversee the will call and sample checkout process ensuring proof of deliveries are received for all pickups
• Provide general office support such as supply orders, meeting and event setup and preparation support
• Other administrative and support functions as assigned

Jobbeschreibung

Johnson Brothers Maverick Beverage, a leading family-owned distributor of wine, spirits and beer, is seeking an administrative support professional in Irving, TX. Work Monday through Friday, 7:30 am to 4:00 pm, with hourly pay of $23.

You will handle check deposits, posting, filing, customer service support, order entry, discounts, credit memos, and liaison with delivery and warehouse teams. Also will call and sample checkout, supply orders, events setup, and general office duties.