Customer Service & Admin Specialist

culligan-careers; Chantilly (VA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

401(k) plans with company match

Company-paid medical insurance

Dental & Vision insurance

Life insurance (optional buy-up)

Flexible Spending Programs

Employee discounts

Employee Assistance Program

Referral program

Paid Time Off

Professional development assistance

Opportunities for advancement

Onboarding Program

Job summary

U.S. Water Culligan Group is seeking a Customer Service Representative to support daily office operations and deliver exceptional service in a fast-paced environment. You will handle calls, scheduling, billing, and coordination with the Sales team.

The role offers in-person work, opportunities for advancement, and a comprehensive benefits package as part of a respected industry leader.

Qualifications

• Experience in customer service or office administration.
• Ability to stay organized and manage multiple tasks simultaneously.
• Clear verbal and written communication skills.

Responsibilities

• Organize and dispatch service and delivery calls.
• Handle incoming calls and walk-ins; resolve issues and provide outstanding service.
• Coordinate in-home appointments and installations with Sales.
• Assist with inventory management and data reporting.

Skills

Customer service

Organization

Communication

CRM experience

Tools

CRM software

Microsoft Excel

Job description

U.S. Water Culligan Group is seeking a Customer Service Representative to support daily office operations and deliver exceptional service in a fast-paced environment. You will handle calls, scheduling, billing, and coordination with the Sales team.

The role offers in-person work, opportunities for advancement, and a comprehensive benefits package as part of a respected industry leader.