Customer Service Specialist - Water Solutions & Support

culligan-careers; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Culligan Waters in Houston is seeking a Customer Service Representative to be the primary contact for customers, handling inquiries, service requests, and billing concerns.

You will educate customers on water services, ensure satisfaction, and support daily office operations using MS Office. This role requires strong communication, professionalism, and a commitment to delivering exceptional service in a fast-paced environment.

Qualifications

• Experience in office administration and supporting daily business operations.
• Proficient with Microsoft Office applications (Excel, Outlook, Word).
• Strong communication and customer service skills.

Responsibilities

• Answer incoming calls, emails, and in-person customer inquiries in a courteous and professional manner.
• Supported daily office operations and administration.
• Proficient in Microsoft Office, Excel, Outlook, and Word.
• Strong communication and customer service skills with the ability to build positive relationships.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Knowledge of business operations and administrative processes.

Skills

Customer service

Communication

Organization

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Culligan Waters in Houston is seeking a Customer Service Representative to be the primary contact for customers, handling inquiries, service requests, and billing concerns.

You will educate customers on water services, ensure satisfaction, and support daily office operations using MS Office. This role requires strong communication, professionalism, and a commitment to delivering exceptional service in a fast-paced environment.