Customer Support & Admin Specialist

Culligan, co; San Antonio, Northern (TX, KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Consistent Work hours

Paid Holidays

Paid Time Off

Medical, Dental, & Vision Insurance

Supplemental Insurance

Company Provided Life Insurance & Long

Job summary

Culligan, co seeks a Customer Service Representative to perform clerical and administrative duties and provide professional service to customers and colleagues. You will collaborate across departments to manage schedules, payments, and customer records in a fast-paced environment.

Ideal candidates have a high school diploma or GED, strong computer skills, and a collaborative mindset. The role offers stable hours, benefits, and opportunities to learn and grow within the Office Administration team.

Qualifications

• Requires a high school diploma or GED, or 1–3 months of related experience or training.
• No certificates, licenses or registrations required.
• Computer skills with Microsoft Office Suite, Outlook, HRIS and related systems.
• Strong multitasking, planning, and attention to detail; team collaboration.
• Demonstrates professional, ethical conduct and willingness to learn.

Responsibilities

• Answer incoming calls from customers or employees promptly.
• Resolve product or service issues and follow up for customer satisfaction.
• Schedule deliveries and service calls; dispatch technicians as needed.
• Audit batch information in the Customer Service Database and reconcile data.
• Take payments and maintain customer records.
• Handle collection calls and process customer adjustments.
• Prepare and maintain sales and month-end reports.
• Input customer information accurately into the database.
• Attend department and company meetings as required.

Skills

Multitasking

Planning

Attention to detail

Teamwork

Oral Communication

Written Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Outlook

HRIS

CSD

GPS Program

Outreach Communications systems

Job description

Culligan, co seeks a Customer Service Representative to perform clerical and administrative duties and provide professional service to customers and colleagues. You will collaborate across departments to manage schedules, payments, and customer records in a fast-paced environment.

Ideal candidates have a high school diploma or GED, strong computer skills, and a collaborative mindset. The role offers stable hours, benefits, and opportunities to learn and grow within the Office Administration team.