Customer Service & Admin Liaison Specialist

CleanTech Environmental; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

CleanTech Environmental in Town of Florida, NY seeks a Customer Service Rep/Admin Assistant to provide exceptional service in a dynamic call center environment. This role includes managing customer inquiries, supporting administrative functions, and maintaining communication flow with the Sales Team.

The ideal candidate will have a High School Diploma, proven leadership experience, and strong proficiency in Microsoft Office. Flexibility to work various shifts is essential.

Qualifications

• Experience effectively implementing change and demonstrated results in execution.
• Prior Leadership experience leading, developing and selecting teams in customer service.
• Availability to work all shifts, weekends, and holidays based on business needs.

Responsibilities

• Responds to customer inquiries in a call center environment.
• Gathers information, researches/resolves inquiries and logs customer calls.
• Schedules work to ensure accurate phone coverage.

Skills

Strong skills with Microsoft Office Suites

Customer service

Education

High School Diploma or GED equivalent

Job description

CleanTech Environmental in Town of Florida, NY seeks a Customer Service Rep/Admin Assistant to provide exceptional service in a dynamic call center environment. This role includes managing customer inquiries, supporting administrative functions, and maintaining communication flow with the Sales Team.

The ideal candidate will have a High School Diploma, proven leadership experience, and strong proficiency in Microsoft Office. Flexibility to work various shifts is essential.