Customer Service

AppleOne Employment Services; Upland (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

Retirement benefits

Opportunities for advancement

Job summary

AppleOne Employment Services in Upland, CA is seeking a direct-hire Customer Service professional to manage customer accounts, process and track orders, and provide timely updates on deliveries and product availability.

You will work closely with production, shipping, purchasing, and sales to resolve issues and keep orders moving smoothly, with a team-oriented environment and clear growth potential.

Qualifications

• Relevant experience in customer service within a manufacturing environment.
• Experience in account management or order support is preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Manage assigned customer accounts and relationships.
• Process and track orders and provide delivery updates.
• Coordinate with production, shipping, purchasing and sales to resolve issues.
• Serve as primary point of contact for customers and service needs.

Skills

Customer service

Account management

Order processing

Job description

This direct hire Customer Service opportunity in Upland, CA offers a salary of $55,000 to $65,000 per year and is ideal for someone with customer service, account management, or order support experience in a manufacturing environment.

In this role, you’ll manage assigned customer accounts, process and track orders, provide updates on delivery timelines and product availability, and serve as a key point of contact for customer questions and service needs. You’ll also work closely with production, shipping, purchasing, and sales to resolve issues and keep orders moving smoothly.

The company offers a stable, team-oriented work environment with supportive leadership and long-term growth potential.

Additional perks may include:

• health benefits
• paid time off
• paid holidays
• retirement benefits
• opportunities for advancement

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.