Customer Service

Adecco; Danbury (CT); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

Adecco in the Danbury area is seeking a Customer Service Representative for an immediate opening. This temp-to-hire role offers Monday–Friday daytime hours and a steady schedule.

You will handle calls, answer questions about accounts/services, troubleshoot issues, and coordinate service appointments while maintaining accurate records and data entry.

Qualifications

• Minimum 2 years of customer service experience in an office or similar setting.
• Excellent verbal and written communication skills.
• Fast and accurate data entry skills.
• Strong organization and the ability to prioritize in a busy environment.
• Dependable, solutions-focused approach and commitment to excellent customer service.

Responsibilities

• Provide friendly, professional service to customers by phone.
• Answer questions regarding customer accounts and services.
• Troubleshoot concerns and work toward timely, effective resolutions.
• Schedule service technicians and coordinate appointment details.
• Enter and update information accurately while managing multiple priorities.

Skills

Customer service

Verbal communication

Written communication

Data entry

Organization

Problem solving

Job description

Customer Service Representative - Immediate Opening

Danbury Area | $23-$24 per hour | Monday-Friday, 8:00 a.m.-5:00 p.m. | Temp-to-Hire

Are you an organized, customer-focused professional who enjoys solving problems and keeping service operations running smoothly? This is a great opportunity to join a busy Danbury-area company in a temp-to-hire Customer Service Representative role with steady weekday hours and room to grow.

What you will Do

• Provide friendly, professional service to customers by phone.
• Answer questions regarding customer accounts and services.
• Troubleshoot concerns and work toward timely, effective resolutions.
• Schedule service technicians and coordinate appointment details.
• Enter and update information accurately while managing multiple priorities.

What we are looking for

• At least 2 years of customer service experience in an office or similar professional setting.
• Excellent verbal and written communication skills.
• Fast and accurate data entry skills.
• Strong organization and the ability to prioritize in a busy environment.
• A dependable, solutions-focused approach and a commitment to excellent customer service.

Position Details

• Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
• Pay: $23-$24 per hour.
• Temp-to-Hire opportunity!

Pay Details

$23.00 to $24.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.