Customer Service Representative

Adecco; Winchester (KY); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

Paid leave incl. Paid Sick Leave

Holiday pay

Commuter benefits

Job summary

Adecco is hiring Seasonal Customer Service Representatives for a busy insurance program in Winchester, KY. This on-site role runs October through January and offers hourly pay from $15.38 to $20.80 with a Monday–Friday schedule and 9:00 AM–5:30 PM or 9:30 AM–6:00 PM shifts.

Responsibilities include handling inbound calls, guiding customers through online applications, following scripts, and documenting interactions while protecting privacy under HIPAA. Training and certification are provided.

Qualifications

• Customer service experience
• Strong communication and multitasking skills
• Dependable and professional
• Able to work on-site in Winchester, KY
• Fluent in spoken and written English
• Available for overtime/holidays if needed

Responsibilities

• Answer inbound customer calls and provide friendly assistance
• Help customers navigate online applications and submissions
• Follow scripts, document calls, and use internal systems
• Research information and elevate complex questions when needed
• Protect customer information while following HIPAA and privacy guidelines
• Complete required training and certification

Skills

Customer service

Communication

Multitasking

Dependable

Professional

Computer skills

Fluent English

Overtime/holidays if needed

On-site work

Tools

Internal systems

Job description

NOW HIRING: SEASONAL CUSTOMER SERVICE REPRESENTATIVES!

Winchester, KY | October–January

Ready to put your customer service skills to work this season? Adecco is hiring Customer Service Representatives for a busy insurance program during peak season!

This is a great limited-service full-time opportunity running from October through January—perfect for dependable, customer-focused individuals looking to earn extra income or gain valuable office/customer service experience!

PAY: $15.38–$20.80/hour
SCHEDULE: Monday–Friday
9:00 AM–5:30 PM OR 9:30 AM–6:00 PM
ON-SITE | Winchester, KY

WHAT YOU'LL DO:

Answer inbound customer calls and provide friendly, professional assistance
Help customers navigate online applications and submissions
Follow scripts, document calls, and use internal systems
Research information and elevate complex questions when needed
Protect customer information while following HIPAA and privacy guidelines
Complete required training and certification

WHAT WE'RE LOOKING FOR:

• Customer service experience
• Strong communication and multitasking skills
• Dependable and professional
• Comfortable working with computers and internal systems
• Fluent in spoken and written English
• Available for required overtime/holidays if needed
• Must be able to work on-site

NO COLD CALLING. NO SALES. NO COLLECTIONS.

You'll be helping customers—not trying to sell them something!

Pay Details: $15.38 to $20.80 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.