Customer Sales & Support Specialist

EIS Legacy LLC; Harahan (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

EIS Legacy is hiring a Customer Sales Support role based in the United States. The position focuses on streamlining the sales process, resolving inquiries, supporting front counter operations, and aiding sales reps.

You will manage orders, maintain records, and nurture client relationships in a fast-paced retail environment. The role requires 3–4 years in sales or customer service, strong communication, ability to lift 40 lbs, and proficiency with MS Office.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 3–4 years of sales or customer service experience (experience in fastener or industrial supply is a plus).
• Strong communication skills with the ability to engage effectively with a diverse range of customers.
• Ability to lift up to 40 lbs. and stand for extended periods.
• Proficiency in MS Office (Word, Excel, Outlook).
• Team-oriented with good communication skills and a proactive problem-solving approach.

Responsibilities

• Learn and understand the company’s range of products, applications, and industries served.
• Shadow experienced sales representatives during customer interactions and site visits.
• Support the preparation of quotes, sales orders, and product specifications.
• Build and maintain strong relationships with customers to encourage repeat business.
• Process transactions accurately and efficiently, while ensuring a positive shopping experience.
• Handle customer inquiries, complaints, and feedback with professionalism, tact, and care.

Skills

Customer service

Communication

Teamwork

Problem solving

Self-starter

Education

High school diploma or equivalent; associate or bachelor’s degree preferred

Tools

MS Office Suite

Job description

EIS Legacy is hiring a Customer Sales Support role based in the United States. The position focuses on streamlining the sales process, resolving inquiries, supporting front counter operations, and aiding sales reps.

You will manage orders, maintain records, and nurture client relationships in a fast-paced retail environment. The role requires 3–4 years in sales or customer service, strong communication, ability to lift 40 lbs, and proficiency with MS Office.