Customer Sales & Order Support Specialist

EIS, Inc.; Harahan (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

EIS Legacy in Harahan, LA is seeking a Customer Sales Support to streamline the sales process, assist customers at the front counter, and support sales representatives. The hourly position emphasizes accurate orders, record-keeping, and delivering friendly service.

Responsibilities include learning the product range, quoting, processing sales orders, maintaining client relationships, and handling inquiries with professionalism.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 3–4 years of sales or customer service experience (in fastener/industrial supply is a plus).
• Strong communication skills with diverse customers.
• Ability to lift up to 40 lbs and stand for extended periods.
• Proficiency in MS Office (Word, Excel, Outlook).
• Team-oriented, proactive problem-solver in a fast-paced retail environment.

Responsibilities

• Learn and understand the company’s range of products, applications, and industries served.
• Shadow experienced sales representatives during customer interactions and site visits.
• Support the preparation of quotes, sales orders, and product specifications.
• Build and maintain strong relationships with customers to encourage repeat business.
• Process transactions accurately and efficiently, while ensuring a positive shopping experience.
• Handle customer inquiries, complaints, and feedback with professionalism and care.
• All other duties as assigned.

Skills

Strong communication

Team-oriented

Attention to detail

MS Office Suite

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

MS Office Suite

Job description

EIS Legacy in Harahan, LA is seeking a Customer Sales Support to streamline the sales process, assist customers at the front counter, and support sales representatives. The hourly position emphasizes accurate orders, record-keeping, and delivering friendly service.

Responsibilities include learning the product range, quoting, processing sales orders, maintaining client relationships, and handling inquiries with professionalism.