Customer Sales & Service Specialist: Growth PTO & Bonuses

Applied Industrial Technologies; Sandusky (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Vision coverage

Dental coverage

401(k) match

Paid time off

Tuition reimbursement

Training program

Career development

Job summary

Applied Industrial Technologies in Sandusky, OH is seeking a Customer Service Representative to use your customer service skills to assist customers by phone and in person, build ongoing relationships, and quickly provide the right parts or solutions.

Starting salary is based on experience with added incentive opportunities; benefits include health, vision, and dental coverage, 401(k) with match, paid time off, tuition reimbursement, and a structured training and career development path.

Qualifications

• 6 months of customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability and desire to learn new systems quickly.
• Ability to lift up to 50 lbs.

Responsibilities

• Assist customers by phone and in person at our facility.
• Clarify needs, do research, and recommend parts after getting up to speed.
• Meet/exceed monthly sales goals while increasing customer satisfaction.
• Process quotes, take orders and provide post-order service.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Outlook

Excel

Job description

Applied Industrial Technologies in Sandusky, OH is seeking a Customer Service Representative to use your customer service skills to assist customers by phone and in person, build ongoing relationships, and quickly provide the right parts or solutions.

Starting salary is based on experience with added incentive opportunities; benefits include health, vision, and dental coverage, 401(k) with match, paid time off, tuition reimbursement, and a structured training and career development path.