Customer Solutions Specialist - Mon-Fri Growth Path

FCX Performance; Toledo (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Applied Industrial Technologies in Toledo, OH is seeking a Customer Service Representative to assist customers by phone and in person, clarify their needs, research parts, and provide post-order support. You will build ongoing relationships and aim to meet monthly sales goals while boosting customer satisfaction.

You will use Microsoft Office, Outlook, and Excel with training to grow toward sales or management within a global industrial leader.

Qualifications

• Self-motivated and driven to exceed expectations.
• Strong prioritization and multitasking skills.
• Clear verbal and written communication is essential.
• Able to learn new systems quickly.
• Comfortable with computers and basic MS Office.

Responsibilities

• Assist customers by phone and in person at the facility.
• Clarify needs, research, and recommend parts after getting up to speed.
• Meet or exceed monthly sales goals while increasing customer satisfaction.
• Process quotes, take orders, and provide post-order support.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Google search

Job description

Applied Industrial Technologies in Toledo, OH is seeking a Customer Service Representative to assist customers by phone and in person, clarify their needs, research parts, and provide post-order support. You will build ongoing relationships and aim to meet monthly sales goals while boosting customer satisfaction.

You will use Microsoft Office, Outlook, and Excel with training to grow toward sales or management within a global industrial leader.