Customer Sales & Service Specialist

SiteOne Landscape Supply; Dix Hills (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

401k with company match

Paid Time Off

DailyPay available

Job summary

SiteOne Landscape Supply in Dix Hills, NY seeks a Customer Sales & Service Representative who is passionate about delivering outstanding service to commercial and residential customers in the green industry. You will build strong customer relationships, handle questions in person, by phone, or online ordering, and assist with inventory and merchandising while keeping safety in mind.

You will collaborate with branch leadership to adopt new technologies and processes to enhance sales and customer

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting, preferred
• Excellent customer service skills
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience helpful
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Excellent customer service

Relationship building

Adaptability to new technologies

Decision making

Inventory management

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply in Dix Hills, NY seeks a Customer Sales & Service Representative who is passionate about delivering outstanding service to commercial and residential customers in the green industry. You will build strong customer relationships, handle questions in person, by phone, or online ordering, and assist with inventory and merchandising while keeping safety in mind.

You will collaborate with branch leadership to adopt new technologies and processes to enhance sales and customer