Customer Sales & Service Rep I – Growth & Training

SiteOne Landscape Supply; Boerne (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision plans

401k with company match

Paid Time Off

Job summary

SiteOne Landscape Supply is hiring a Customer Sales & Service Representative to serve commercial and residential customers in the green industry. You will provide exceptional service, answer questions, and support online ordering while handling in-store and outbound assistance with pride.

Ideal candidates have at least a year in retail/wholesale, strong service mindset, and willingness to learn new technologies.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service skills.
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with their questions and needs, either in person, via the phone or through online ordering.
• Pull and prepare inventory orders for customer pick up or delivery.
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Customer Service

Relationship Building

Sales Skills

Quick Thinking

Inventory Awareness

Physical Capability

Education Requirement

Education

High School Diploma

Job description

SiteOne Landscape Supply is hiring a Customer Sales & Service Representative to serve commercial and residential customers in the green industry. You will provide exceptional service, answer questions, and support online ordering while handling in-store and outbound assistance with pride.

Ideal candidates have at least a year in retail/wholesale, strong service mindset, and willingness to learn new technologies.