Customer Sales Representative Springfield

Regalcars; Springfield (MO); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

HSA

Dental plan

Vision plan

401(k) match

Life insurance

AFLAC options

Vehicle purchase program

Paid time off

Tuition assistance

Advancement opportunities

Job summary

Regal Car Sales and Credit in Springfield, MO is seeking a Customer Sales Representative to guide customers from inquiry to vehicle purchase. You'll greet customers, answer questions, and handle communications across phone, text, email, and in person while building lasting relationships.

No automotive experience is required; we provide thorough training. Expect a 40-hour workweek with opportunities for advancement, competitive pay starting at $15 per hour plus commission, and a benefits package

Qualifications

• Excellent communication and customer service skills.
• Have a valid driver’s license and a clean driving record.
• Willing to learn and grow within the company.
• Ability to manage customer leads and follow-up.
• Reliable and team-oriented.

Responsibilities

• Greet customers and provide a friendly, no-pressure experience.
• Communicate with customers via phone, text, email, and in person.
• Assist customers through the application and qualification process.
• Explain vehicle purchase requirements and steps.
• Help customers choose vehicles that fit their needs.
• Respond to online leads and inquiries.
• Schedule customer appointments.
• Follow up with prospective customers.
• Maintain CRM and customer database.
• Complete paperwork accurately and efficiently.
• Collaborate with team to deliver excellent customer experience.

Skills

Customer service

Communication

Team player

Lead management

CRM familiarity

Tools

CRM software

Job description

Customer Sales Representative Springfield

Starting Pay: $15.00 per hour + Commission

Start a Career with Regal Car Sales and Credit

No automotive experience required - we provide the training!

Are you a people person who enjoys helping customers, communicating with others, and working as part of a team? Are you looking for more than just another job and want an opportunity to build a career with a company that promotes from within?

Regal Car Sales and Credit may be the place for you.

For more than 30 years, Regal Car Sales and Credit has helped customers find dependable transportation through our Buy Here Pay Here dealerships. With 14 locations across the tri-state area, we have built our business around a simple philosophy: take care of our customers and take care of our people.

We're looking for dependable, motivated individuals to join our team as Customer Sales Representatives.

What You'll Do

As a Customer Sales Representative, you'll work directly with customers and help guide them from their first inquiry through the purchase of their next vehicle.

Your responsibilities will include:

• Greeting customers and providing a friendly, no-pressure experience
• Communicating with customers by phone, text, email, and in person
• Helping customers through the application and qualification process
• Explaining the requirements and steps to purchase a vehicle from Regal
• Helping customers select a vehicle that fits their needs
• Responding to online leads and customer inquiries
• Scheduling customer appointments
• Following up with prospective customers
• Maintaining your customer database in our company CRM
• Completing customer paperwork accurately and efficiently
• Working with your teammates to provide an excellent customer experience from start to finish

What We're Looking For

Previous automotive sales experience is NOT required.

We're looking for people who:

• Enjoy talking with and helping people
• Have strong communication skills
• Are dependable and organized
• Are comfortable communicating by phone, text, email, and face-to-face
• Can manage leads, appointments, and customer follow-up
• Have a positive, team-oriented attitude
• Are willing to learn and grow with the company
• Have a valid state-issued driver's license and a good driving record
• Are available to work a 40-hour workweek

Why Work at Regal?

We believe in developing our people and providing opportunities to grow within the company. Many of our employees have built long-term careers at Regal by taking on greater responsibilities and advancing into new positions.

Benefits Include:

• Medical insurance
• Health Savings Account (HSA)
• Dental and vision plan options
• 401(k) with company match up to 6% through December 31, 2026; company match up to 4% beginning January 1, 2027
• Company-paid $10,000 life insurance policy
• AFLAC supplemental insurance options
• Employee vehicle purchase plan
• 12 paid days off annually
• Tuition assistance
• Opportunities for advancement within the company