Customer Sales Support

EIS, Inc.; Harahan (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

EIS Legacy in Harahan, LA is seeking a Customer Sales Support to streamline the sales process, assist customers at the front counter, and support sales representatives. The hourly position emphasizes accurate orders, record-keeping, and delivering friendly service.

Responsibilities include learning the product range, quoting, processing sales orders, maintaining client relationships, and handling inquiries with professionalism.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 3–4 years of sales or customer service experience (in fastener/industrial supply is a plus).
• Strong communication skills with diverse customers.
• Ability to lift up to 40 lbs and stand for extended periods.
• Proficiency in MS Office (Word, Excel, Outlook).
• Team-oriented, proactive problem-solver in a fast-paced retail environment.

Responsibilities

• Learn and understand the company’s range of products, applications, and industries served.
• Shadow experienced sales representatives during customer interactions and site visits.
• Support the preparation of quotes, sales orders, and product specifications.
• Build and maintain strong relationships with customers to encourage repeat business.
• Process transactions accurately and efficiently, while ensuring a positive shopping experience.
• Handle customer inquiries, complaints, and feedback with professionalism and care.
• All other duties as assigned.

Skills

Strong communication

Team-oriented

Attention to detail

MS Office Suite

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

MS Office Suite

Job description

Customer Sales Support# Let's Grow Together## Customer Sales SupportApply: Harahan - Louisiana: Full time: Posted 4 Days Ago: R-100257**Job Description:****Hourly Rate:** $25 **Summary:**The Customer Sales Support position will play a key role in streamlining the sales process, enhancing customer satisfaction, and driving revenue by resolving customer inquiries, supporting the front counter, and supporting sales representatives. The position serves as a vital link between the sales team and customers, by managing orders, maintaining records, and nurturing client relationships. **Essential Duties, Responsibilities, and Accountabilities**(Include the following; however, other duties may apply.)· Learn and understand the company’s range of products, applications, and industries served.· Shadow experienced sales representatives during customer interactions and site visits.· Support the preparation of quotes, sales orders, and product specifications.· Build and maintain strong relationships with customers, to encourage repeat business· Process transactions accurately and efficiently, while ensuring a positive shopping experience· Handle customer inquiries, complaints, and feedback with professionalism, tact, and care· All other duties as assigned **Work Environment:**This is a physically demanding job, that may consist of heavy lifting, in a non-climate-controlled environment, sales visits and front counter interface with customers. **Supervisory Responsibilities:**This role does not have direct supervisory responsibilities. **Qualifications:**To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. **Education and/or Experience:**· High school diploma or equivalent; associate or bachelor's degree preferred· 3 – 4 years of previous sales or customer service experience (experience in the fastener or industrial supply industry a plus)· Strong communication skills with the ability to engage effectively with a diverse range of customers· Ability to lift to 40lbs. and stand for extended periods of time· Strong attention to detail and accuracy· Proficiency in MS Office Suite (Word, Excel, and Outlook).· Team-oriented, with good communication skills· Proactive approach to problem-solving and the ability to work independently and as part of a team· Basic understanding of sales principles and practices· Willingness to learn and adapt in a fast-paced retail environment· Self-starter, with a great attitude and willingness to learn **Language Skills:**The candidate must have excellent verbal and written communication skills with the ability to interact effectively across all levels of the organization. **Reasoning Ability:**Strong reasoning, customer service, active listening, and good interpersonal skills are required. **Physical Demands:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. **Work Location:** In personEIS Legacy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.