Customer Retention Specialist - Lease Renewals

Arona Home Essentials; Fort Dodge (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Ongoing training and development

Unlimited Bonus & Commission opportunities

Company paid Life Insurance

401(k) with a company match

Job summary

Arona Home Essentials is seeking a Customer Retention Associate in Fort Dodge, Iowa. In this role, you will assist the Customer Accounts Department with lease renewals and act as a customer counselor to promote timely payments.

The position offers a comprehensive benefits package that includes paid time off, ongoing training, and unlimited bonus opportunities. Ideal candidates will have strong communication skills and a commitment to protecting company assets.

Qualifications

• Good communication and interpersonal relationship skills.
• Position requires lifting, loading, and dollying.

Responsibilities

• Assist Customer Accounts Department with lease renewals.
• Act as a customer counselor discussing benefits of timely payments.
• Collect revenues and protect company assets.
• Contact customers with unpaid leases directly.
• Maintain and update customer database.

Skills

Communication skills

Interpersonal relationship skills

Job description

Arona Home Essentials is seeking a Customer Retention Associate in Fort Dodge, Iowa. In this role, you will assist the Customer Accounts Department with lease renewals and act as a customer counselor to promote timely payments.

The position offers a comprehensive benefits package that includes paid time off, ongoing training, and unlimited bonus opportunities. Ideal candidates will have strong communication skills and a commitment to protecting company assets.