Customer Retention Specialist - Lease Renewals

Arona Home Essentials; City of Salamanca (NY); Vor Ort; USD 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

Paid time off

Ongoing training and development

Unlimited Bonus & Commission opportunities

Company paid Life Insurance

401(k) with a company match

Zusammenfassung

Arona Home Essentials is seeking a Customer Retention Associate to join Team Arona in Salamanca, New York. This role involves assisting the Customer Accounts Department with lease agreements, maintaining customer relations, and supporting merchandise returns.

The position offers extensive benefits, including paid time off, ongoing training, unlimited bonus opportunities, and a five-day work week. Ideal candidates should possess strong communication and interpersonal skills.

Qualifikationen

• Ability to assist with customer account management.
• Experience in handling lease agreements preferred.
• Good phone communication skills.

Aufgaben

• Assist the Customer Accounts Department with lease agreement renewals.
• Act as a customer counselor discussing lease benefits.
• Collect revenues and protect company assets.
• Contact customers who have not paid their leases.
• Maintain and update the customer database.

Kenntnisse

Good communication skills

Interpersonal relationship skills

Jobbeschreibung

Arona Home Essentials is seeking a Customer Retention Associate to join Team Arona in Salamanca, New York. This role involves assisting the Customer Accounts Department with lease agreements, maintaining customer relations, and supporting merchandise returns.

The position offers extensive benefits, including paid time off, ongoing training, unlimited bonus opportunities, and a five-day work week. Ideal candidates should possess strong communication and interpersonal skills.