Customer Relationship Executive — Entry Level

KeyValue Software Systems Pvt. Ltd; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

CoFee seeks a Customer Relationship Executive to support educational institutions and organizations via our fee collection platform. You will be the initial contact for queries, guide users, and help build strong relationships while coordinating with internal teams.

This entry-level role welcomes fresh graduates and emphasizes empathy, clear communication in English and regional languages, and a collaborative approach to drive customer success.

Qualifications

• Bachelor's degree in any discipline; freshers welcome.
• Strong communication in English and regional languages.
• Willingness to learn and grow in customer relations.

Responsibilities

• Serve as the first point of contact for customer queries and product guidance
• Build and maintain strong customer relationships
• Resolve customer issues by coordinating with internal teams
• Collect and share customer feedback with relevant teams; maintain accurate records using CRM tools
• Provide proactive support to drive customer success and satisfaction

Skills

English communication

Tamil language

Hindi language

Kannada language

Telugu language

Education

Bachelor's degree

Tools

MS Office

Google Workspace

Job description

CoFee seeks a Customer Relationship Executive to support educational institutions and organizations via our fee collection platform. You will be the initial contact for queries, guide users, and help build strong relationships while coordinating with internal teams.

This entry-level role welcomes fresh graduates and emphasizes empathy, clear communication in English and regional languages, and a collaborative approach to drive customer success.