Customer Support Executive | Andhra Pradesh / Telegana

KeyValue Software Systems Pvt. Ltd; United States; On-site; USD 1,900 - 2,600; Full time

Job summary

KeyValue Software Systems Pvt. Ltd. is seeking a Customer Relationship Executive in Andhra Pradesh / Telegana to join a fast-growing tech product team. Fresh graduates can apply.

You will be the first point of contact for customer queries, guide users on the product, and help build strong relationships. You will coordinate with internal teams to resolve issues, collect feedback, and maintain CRM records. Strong English and regional language communication, empathy, and a willingness to learn are

Qualifications

• Bachelor’s degree in any discipline (freshers welcome)
• Open to entry-level candidates with a strong willingness to learn
• Empathetic and clear communicator with good listening skills

Responsibilities

• Serve as the first point of contact for customer queries and product guidance
• Build and maintain strong customer relationships
• Resolve customer issues by coordinating with internal teams
• Collect and share customer feedback with relevant teams
• Maintain accurate customer records using CRM tools
• Provide proactive support to drive customer success and satisfaction

Skills

Communication skills

English proficiency

Tamil

Telugu

Kannada

Hindi

MS Office

Google Workspace

CRM tools

Education

Bachelor’s degree

Tools

MS Office

Google Workspace

CRM tools

Job description

Customer Support Executive | Andhra Pradesh / Telegana

CoFee is an innovative fee collection platform designed to simplify and streamline the payment process for educational institutions and organizations. Our mission is to help our clients reduce administrative burdens and deliver an efficient, user-friendly fee management experience. As we expand, were looking for passionate individuals who can help us build meaningful relationships with our growing customer base.

We are seeking a Customer Relationship Executive who embodies empathy, excellent communication, and a strong desire to help customers succeed. Whether you are a recent graduate or new to this field, this role offers an exciting opportunity to develop your career in customer relationship management while working with a fast-growing tech product.

Serve as the first point of contact for customer queries and product guidance

Build and maintain strong customer relationships

Resolve customer issues by coordinating with internal teams

Collect and share customer feedback with relevant teams

Maintain accurate customer records using CRM tools

Provide proactive support to drive customer success and satisfaction

What makes you a great fit:

Strong communication skills in English & Tamil/Telugu/Kannada/Hindi.

Open to entry-level candidates with a strong willingness to learn

Empathetic and clear communicator with good listening skills

Strong problem-solving mindset

Basic tech proficiency and eagerness to learn new tools

Bachelor’s degree in any discipline (freshers welcome)

High levels of empathy, patience, and customer focus

Ability to multitask and manage time in a fast-paced environment

Proficient in basic office tools (MS Office / Google Workspace)

Hands-on training on the fee collection platform with continuous learning support

Supportive, collaborative work culture

Clear career growth opportunities based on performance

Competitive compensation and benefits aligned with market standards for freshers

Join us and be part of a team dedicated to transforming fee management into a seamless, empowering experience for institutions and their communities!