Student Experience & Sales Support Co-Op

EF Education First Ltd.; Boston (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

EF Language Abroad is seeking a Customer Experience Co-Op to work in-person Monday through Friday. You will guide students and families from enrollment through completion, ensuring a seamless language course abroad experience.

The role involves payments, travel coordination, and collaboration with the sales team to boost retention and satisfaction. The position offers hands-on exposure to international education, customer service excellence, and cross-functional teamwork, ideal for a university

Qualifications

• Strong attention to detail and problem solving mentality.
• Self-motivated with the ability to manage projects independently.
• Entrepreneurial mindset with proactive, proactive communication.

Responsibilities

• Serve as a point of contact for students and parents enrolled in programs.
• Manage course payments and ensure forms are collected.
• Collaborate with sales through emails, calls, and meetings for retention.
• Coordinate travel details and support marketing initiatives.
• Upload leads and maintain the database; prioritize tasks under pressure.

Skills

Attention to detail

Problem solving

Entrepreneurial mindset

Self-motivated

Job description

EF Language Abroad is seeking a Customer Experience Co-Op to work in-person Monday through Friday. You will guide students and families from enrollment through completion, ensuring a seamless language course abroad experience.

The role involves payments, travel coordination, and collaboration with the sales team to boost retention and satisfaction. The position offers hands-on exposure to international education, customer service excellence, and cross-functional teamwork, ideal for a university