Client Relations Associate – Entry Level

Tri-Valley Collective, Inc.; Oakland (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive onboarding

Mentorship and training

Career growth opportunities

Collaborative team environment

Job summary

Tri-Valley Collective, Inc. is seeking an Entry‑Level Client Relations Associate to join our team in Oakland. This role offers hands‑on training in client relations, customer service, account management, marketing support, and business operations.

You will support client communication, coordinate projects, assist with marketing initiatives, and collaborate with internal teams to help achieve client goals. This position emphasizes relationship building and delivering exceptional client

Qualifications

• Bachelor's or equivalent in a related field preferred.
• Excellent written and verbal communication skills.
• Customer‑focused mindset with ability to build trust and relationships.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.
• Positive attitude with problem‑solving skills.
• Comfortable collaborating with clients and cross‑functional teams.

Responsibilities

• Serve as primary contact for clients with professional, timely communication.
• Build and maintain strong client relationships through updates and follow‑ups.
• Support client onboarding, account coordination, and ongoing project activities.
• Assist with marketing campaigns, promotions, and client engagement events.
• Collaborate with internal teams to meet client objectives and timelines.
• Track timelines, requests, deliverables, and key updates.
• Prepare client presentations, reports, and meeting notes.

Skills

Strong communication

Customer‑focused

Organizational skills

Multi‑tasking

Positive attitude

Team collaboration

Education

Bachelors degree in Business/Marketing/Communications/Public Relations

Tools

CRM or project management platforms

Microsoft Office

Google Workspace

Job description

We are seeking a motivated and personable Entry-Level Client Relations Associate to join our growing team. This is an excellent opportunity for a recent graduate or early-career professional looking to build experience in client relations, customer service, account management, marketing support, and business operations.

The ideal candidate enjoys working with people, building professional relationships, solving problems, and delivering exceptional client experiences. In this role, you will support client communication, coordinate projects, assist with marketing initiatives, and collaborate with internal teams to help ensure client goals are achieved.

This position provides hands‑on training and valuable experience in client success, communications, event marketing, project coordination, and business development, making it an excellent starting point for a career in client services, marketing, sales, or account management.

Key Responsibilities

• Serve as a primary point of contact for clients by providing professional, timely, and effective communication
• Build and maintain strong client relationships through regular updates, check‑ins, and follow‑ups
• Support client onboarding, account coordination, and ongoing project activities
• Assist with marketing campaigns, promotional initiatives, and client engagement events
• Collaborate with internal teams to coordinate projects and meet client objectives
• Track project timelines, client requests, deliverables, and key updates
• Prepare client presentations, reports, meeting notes, and follow‑up materials
• Respond to client questions and concerns with a positive, solutions‑focused approach
• Identify opportunities to improve client satisfaction and enhance the overall customer experience
• Participate in team meetings, training programs, and professional development opportunities

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Public Relations, or a related field preferred
• Strong written and verbal communication skills
• Customer‑focused mindset with the ability to build trust and professional relationships
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast‑paced environment
• Positive attitude with strong problem‑solving skills
• Comfortable collaborating with clients, teammates, and cross‑functional departments
• Proficiency with Microsoft Office, Google Workspace, and familiarity with CRM or project management platforms

Preferred Experience & Skills

• Internship, volunteer, academic project, or work experience in:

• Customer service

• Retail or hospitality

• Sales support

• Marketing

• Administrative coordination

• Event support

• Interest in client management, customer success, marketing, communications, or business development

• Ability to work effectively in a team‑oriented environment

What We Offer

• Comprehensive onboarding, training, and mentorship
• Career growth opportunities in client services, marketing, and account management
• Hands‑on experience supporting clients and business initiatives
• Collaborative and supportive team environment
• Professional development and skill‑building opportunities
• Clear pathways for advancement within the organization

About the Opportunity

The Entry‑Level Client Relations Associate role is designed for an ambitious professional who wants to develop valuable skills in communication, relationship management, customer experience, and business operations.

Whether you are a recent graduate or starting your professional career, this position provides the training, mentorship, and hands‑on experience needed to grow into future opportunities in client success, account management, marketing, sales, and business development.