Customer Relationship Banker II — Growth & Service

Woodforest National Bank; Hazleton (Luzerne County); On-site; USD 45,000 - 55,000; Full time

Job summary

Woodforest National Bank is seeking a Bank­er II to act as a frontline ambassador, delivering the Woodforest Experience in a bustling branch environment. You will identify customer needs, open accounts, and promote banking solutions with a focus on service, integrity, and community engagement.

You should be comfortable with coaching, flexible hours, and balancing multiple tasks while maintaining accuracy and regulatory compliance.

Qualifications

• Minimum 2 years in retail sales or customer service is preferred.
• Ability to learn banking products, policies, and procedures quickly.
• Must maintain confidentiality and adhere to regulatory guidelines.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Drive branch sales through proactive conversations and referrals.
• Open and maintain deposit accounts with accuracy and compliance.
• Provide friendly, efficient service in a fast-paced retail setting.

Skills

Proactive sales

Coachable

Flexible hours

Customer service

Problem solving

Confidentiality

Organizational skills

Attention to detail

Education

High School Diploma

Tools

Cisco Duo

Job description

Woodforest National Bank is seeking a Bank­er II to act as a frontline ambassador, delivering the Woodforest Experience in a bustling branch environment. You will identify customer needs, open accounts, and promote banking solutions with a focus on service, integrity, and community engagement.

You should be comfortable with coaching, flexible hours, and balancing multiple tasks while maintaining accuracy and regulatory compliance.