Customer Experience Banker

Fairygodboss; Holly Springs (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement savings plan

On-site health and wellness centers

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to deliver welcoming, friendly service and help clients achieve their financial goals. You will guide customers through account openings, digital tools, and everyday banking while collaborating with branch teammates to exceed service expectations.

The role emphasizes relationship-building, attentiveness, and adherence to banking policies, with opportunities to grow within Chase's Consumer & Community Banking group.

Qualifications

• Client service experience or equivalent is required.
• Ability to build trusted relationships with clients.
• Strong communication and interpersonal skills.
• Ability to resolve client issues with attention to detail.
• Willingness to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing and open new accounts in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build meaningful client relationships and work with branch team to meet goals.
• Assist with branch operations and cash handling while following procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, friendly service and help clients achieve their financial goals. You will guide customers through account openings, digital tools, and everyday banking while collaborating with branch teammates to exceed service expectations.

The role emphasizes relationship-building, attentiveness, and adherence to banking policies, with opportunities to grow within Chase's Consumer & Community Banking group.