Client Experience Banker: Relationship-Driven Banking

JPMorganChase; Westport (CT); On-site; USD 60,000 - 75,000; Full time

Job summary

Chase is seeking an Associate Banker to greet clients, deliver attentive service, and help them achieve financial goals using modern banking solutions and digital tools.

You will build trusted client relationships, explain products, assist with day-to-day banking, and support branch operations while adhering to bank policies and regulatory requirements. This role emphasizes hospitality, accuracy, and teamwork in a busy branch environment.

Qualifications

• High school diploma or GED required.
• Prior client service experience preferred.
• Ability to learn banking products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Provide account servicing, open new accounts, and ensure compliance with policies and regulations.
• Assist clients with day-to-day banking and use of Chase mobile and online tools.
• Build relationships by listening, asking questions, and teamwork with other staff.
• Support branch operations and cash handling in accordance with bank procedures.

Skills

Client service experience

Strong communication

Problem solving

Teamwork

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to greet clients, deliver attentive service, and help them achieve financial goals using modern banking solutions and digital tools.

You will build trusted client relationships, explain products, assist with day-to-day banking, and support branch operations while adhering to bank policies and regulatory requirements. This role emphasizes hospitality, accuracy, and teamwork in a busy branch environment.