Customer Relations Specialist — Insurance & Growth

Bethshutko; Clinton Charter Township (MI); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Beth Shutko - State Farm Agent Team Member is seeking a dedicated Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. The role emphasizes precision, strong communication, and a customer-first approach within our Clinton Township office.

You will resolve inquiries, coordinate with team members, and anticipate the needs of community clients, with internal growth opportunities for motivated, sales-minded individuals.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Customer service

Stress management

Job description

Beth Shutko - State Farm Agent Team Member is seeking a dedicated Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. The role emphasizes precision, strong communication, and a customer-first approach within our Clinton Township office.

You will resolve inquiries, coordinate with team members, and anticipate the needs of community clients, with internal growth opportunities for motivated, sales-minded individuals.