Customer Relations Specialist — Growth & Impact

Dwan Johnson-Bell - State Farm Agent; Chicago (IL); In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descrizione del lavoro

Dwan Johnson-Bell - State Farm Agent in Chicago is seeking a Customer Relations Representative to deliver exceptional client experiences in a growing insurance agency. You will resolve inquiries, coordinate with team members, and support the community while focusing on customer care and sales-minded growth.

Ideal candidates are customer-focused, empathetic, and can thrive in a fast-paced environment. Internal growth opportunities are anticipated for driven team players.

Competenze

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Mansioni

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conoscenze

Strong communication

Problem-solving

Customer service

Descrizione del lavoro

Dwan Johnson-Bell - State Farm Agent in Chicago is seeking a Customer Relations Representative to deliver exceptional client experiences in a growing insurance agency. You will resolve inquiries, coordinate with team members, and support the community while focusing on customer care and sales-minded growth.

Ideal candidates are customer-focused, empathetic, and can thrive in a fast-paced environment. Internal growth opportunities are anticipated for driven team players.