Customer Care Specialist - Growth, Team Focus & Perks

Bethany Bell - State Farm Agent; Venice (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bethany Bell - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, answer inquiries, and assist with policy changes in a welcoming, goal-focused office. You will work with a small team to support local community members and contribute to the agency's growth.

You will coordinate with the team to process claims, maintain accurate records, and support members of the community, with clear paths for internal growth as the agency expands.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask in a busy office.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Bethany Bell - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, answer inquiries, and assist with policy changes in a welcoming, goal-focused office. You will work with a small team to support local community members and contribute to the agency's growth.

You will coordinate with the team to process claims, maintain accurate records, and support members of the community, with clear paths for internal growth as the agency expands.